Help & contact

Report a problem

Choose Send feedback in the app’s settings. Describe what you were doing and what happened. The report includes the app version, language, iOS version and device model. You can include a contact address if you want a reply.

If you email us, include the app version and iPhone model if possible. Leave out passwords and exact locations you want to keep private.

Your collection and account

Without signing in, your collection is stored on your phone. Signing in with Apple syncs places, logs and photos to your account. Signing out or uninstalling the app does not delete the account’s server copy.

Settings includes export and data deletion controls. If an action fails, contact us so we can help establish what remains.

Personal data

For questions about your data, or access and erasure requests: privacy@touchgrass.consulting.